Shipping Policy

DELIVERY CHARGES

Accessories Standard Delivery $9.95
Accessories Express Delivery
$14.95
Electric Bikes Standard Delivery $69.95


DELIVERY TIMES

We are delivering your orders as fast as we can. Most orders will be dispatched from our warehouse on the same day if placed by 12pm AEDT (business days).

The shipping estimates below apply after your order leaves our warehouse.

Location Standard Delivery Express Delivery

Adelaide, Hobart, and East Coast Cities

2 - 5 business days 1 - 2 business days

Brisbane, Sydney, Melbourne, Canberra

4 - 5 business days 1 - 3 business days
Perth, Darwin, and Regional Centres 10 - 14 business days 3 - 6 business days
Rural locations Up to 21 business days Up to 21 business days

We deliver Australia-wide through Toll IPEC. Estimated delivery time for all orders is 1-7 business days, excluding weekends and public holidays. If you would like to track the progress of your order, contact our friendly staff on 0482 723 842.

We make every effort to deliver your products in the estimated delivery time, however due to factors out of our control it is possible that delivery can be delayed, and we do not accept liability for loss or damage suffered as a result.

Pick Up Option

During checkout you can select a pickup option which allows you to pick up your package from our shop located at 102 / 2-6 Goodall Parade Mawson Lakes SA 5095 free of charge. Once your order is processed, your will be notified via email that your package is available for collection. Generally, packages are ready within 4 hours after order.

Estimated Delivery Times

We will deliver your products to the physical address specified on your order; we do not deliver to PO Boxes. Delivery must be made to an attended physical address and the goods must be signed for. During the checkout process, you can nominate to provide an Authority To Leave, which allows our couriers to leave your goods at your nominated address without a signature when the site is unattended.

Without this authority and in the event that the delivery address is unattended, the goods will be returned to the closest dispatch centre and you will be charged a redelivery fee. This also applies to any goods that were refused to be accepted at the delivery address.

Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.