Shipping Policy
DELIVERY CHARGES
Accessories Standard Delivery Under $200 | $14.95 |
Orders over $200 Aus Wide | Free |
DELIVERY TIMES
The shipping estimates below apply after your order leaves our warehouse.
Location | Standard Delivery | Express Delivery |
Adelaide, Hobart, Melbourne, Sydney and East Coast Cities |
2 - 5 business days | 1 - 2 business days |
Brisbane & Canberra |
4 - 5 business days | 1 - 3 business days |
Perth, Darwin, and Regional Centres | 10 - 14 business days | 3 - 6 business days |
Rural locations | Up to 21 business days | Up to 21 business days |
We deliver Australia-wide through Toll IPEC. Estimated delivery time for all orders is 1-7 business days, excluding weekends and public holidays. If you would like to track the progress of your order, contact our friendly staff on 0482 723 842.
We make every effort to deliver your products in the estimated delivery time, however due to factors out of our control it is possible that delivery can be delayed, and we do not accept liability for loss or damage suffered as a result.
Estimated Delivery Times
We will deliver your products to the physical address specified on your order; ie unit, apartment numbers need to be written clearly at the time of placing an order. In order for our courier to know exactly where to deliver, all address details need to be included. We do not deliver to PO Boxes. Delivery must be made to an attended physical address and the goods must be signed for. During the checkout process, you can nominate to provide an Authority To Leave, which allows our couriers to leave your goods at your nominated address without a signature when the site is unattended.
Without this authority and in the event that the delivery address is unattended, the goods will be returned to the closest dispatch centre and you will be charged a redelivery fee. This also applies to any goods that were refused to be accepted at the delivery address.
Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.